Expert Technical Support, only a phone call away
Our remote support service provides the expert help you need fast and effectively, often resolving more than 90% of your technical computer support requests without needing to schedule an on-site service visit.
By clicking and downloading our remote support tool you agree to the following:
1. You hereby give permission for an MM PC Solutions support technician to connect to and control the computer which you are currently using.
2. MM PC Solutions cannot be held liable for any loss of productivity in association with remote support. It is expected that you as the customer have chosen the most convenient time for our support team to connect.
3. You are giving authorisation for MM PC Solutions to charge per hour for any remote support work that is provided to get the issue resolved. The hourly rate will be advised prior to any work commencing.
4. If we are unable to resolve the issue remotely within a reasonable time we will suggest that an on-site visit be scheduled to continue diagnostics. On-site charges per hour will apply.